Starlink Redux

Living in a rural area has advantages, but internet access is not part of that list. I live with low fixed wireless (WISP) speeds and am in a cell phone dead zone. As a result I have kept an eye on Starlink.

I am not enamored with the system.

A smart phone is required to access configuration, such as wireless or heating controls, and seems required to view data usage. A smart phone seems required to conduct a site survey, important before buying equipment.

Browsing online discussions indicates the connection is fickle about obstructions.

The initial and monthly cost of Starlink remains too high for many people.

The only way to pay is with a credit card.

Browsing online discussions indicate that for many people customer support is poor.

People continue to wait months and years to receive the equipment and an account.

The respective web site does not function unless the bane of the web and full cookies are enabled.

Customers are expected to use the Starlink router. With that device a special Ethernet adapter is required to connect an alternate router. Proprietary cables are required rather than standard Ethernet cables.

Not surprising to many people is the initial high “better than beta” speeds have continually diminished. For many customers speeds might be higher than WISP speeds, but many have reported speeds comparable to WISPs in the single digit range. “Fair use” data caps are scheduled, albeit the cap is much higher than many WISPs.

Growing pains perhaps, but none of this is encouraging considering the high cost of Starlink.

Posted: Category: Usability Tagged: General

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